Surveying interpreters online: getting it right

21 October 2022: 10:00–12.00; 14:00-16:00 (Geneva local time, UTC+2)
Participants: 8 min, 12 max
Fee: 75 CHF AIIC members / 95 CHF non-members

Workshop description

The development of online survey software has made it seemingly easy to collect large amounts of data at the click of a button. The impact of the Covid-19 crisis on our profession has but increased the need and/or wish to elicit data from different stakeholders using survey instruments: interpreters, customers, and users. Crucially, while in many cases this software is both affordable and user friendly, it does not address the underlying methodological basics needed to ensure that the data collected are actually meaningful and usable, potentially leading to flat-out push polls at worst and misleading results at best.

This workshop covers the fundamentals of general survey design with a particular focus on their application to the stakeholders involved in the realm of multilingual conferences. Among others, we will address questions such as:

  • How do I get from my hunch to a question my survey can actually answer?
  • How do I get from my population to a sample?
  • How do I get from my questions to a questionnaire?
  • How do I get from my data to meaningful conclusions?

Participants will be expected to actively participate using real-life examples, prepared materials and data sets. The workshop includes an activity break during which participants are expected to complete exercises. Technical requirements include a reliable Internet connection as well as a headset and an external microphone.

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